Hi James,
Greetings from ManageEngine Desktop Central.
Thanks for your detailed explanation and I appreciate your additional efforts.
Let me assure you that the reported ticket will be handled with utmost care. I myself have started analyzing on the case again, and will share the findings/proceedings to you via email ASAP. If the issue still persist, then we can setup a remote web session to troubleshoot further on this.
Looking forward to assist you.
Regards,
-----
Roobhan Karthik
Associate Technical Consultant
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
[ Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management | SCCM Third Party Patch Management ]
Greetings from ManageEngine Desktop Central.
Thanks for your detailed explanation and I appreciate your additional efforts.
Let me assure you that the reported ticket will be handled with utmost care. I myself have started analyzing on the case again, and will share the findings/proceedings to you via email ASAP. If the issue still persist, then we can setup a remote web session to troubleshoot further on this.
Looking forward to assist you.
Regards,
-----
Roobhan Karthik
Associate Technical Consultant
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
[ Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management | SCCM Third Party Patch Management ]