Re : Self-Service Portal not offering package to machine in custom group

Hi David,

Greetings from ManageEngine Desktop Central.

Thanks for your post in our forums.

Please contact our Support team (desktopcentral-support@manageengine.com) with the below screenshots to work further on this case.

1. Navigate to Admin tab > Custom Groups > Click on the Group Name and capture the complete page screenshot
2. Software Packages associate to the Dynamic custom group
3. Screenshot from Agent machine's Self Service Portal.

This would help us to stimulate the issue in our testing environment and will be able to assist you accordingly.

Mention this post as reference. (https://forums.manageengine.com/topic/self-service-portal-not-offering-package-to-machine-in-custom-group#49000008285264)

Regards,
-----
Roobhan Karthik
Associate Technical Consultant
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
[ Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management | SCCM Third Party Patch Management ]

**'New ticket' for 'new request' would help us to serve you.