Hi AY,
Thanks for your response,
Please raise this as a ticket and address to Desktop Central Support with relevant screenshot of BockEXE rule, server logs and agent logs from any one of the machine where the application was installed, for further assistance.
Kindly refer the agent log path and upload link for further assistance.
DC Server logs: <Install_Dir>\DesktopCentral_Server\logs [Compress the entire logs folder]
DC Agent logs: <Install_Dir>\DesktopCentral_Agent\logs [Compress the entire logs folder]
Upload link: http://bonitas2.zohocorp.com
Looking forward to assisting you,
**'New ticket' for 'new request' would help us to serve you.
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Thanks for your response,
Please raise this as a ticket and address to Desktop Central Support with relevant screenshot of BockEXE rule, server logs and agent logs from any one of the machine where the application was installed, for further assistance.
Kindly refer the agent log path and upload link for further assistance.
DC Server logs: <Install_Dir>\DesktopCentral_Server\logs [Compress the entire logs folder]
DC Agent logs: <Install_Dir>\DesktopCentral_Agent\logs [Compress the entire logs folder]
Upload link: http://bonitas2.zohocorp.com
Looking forward to assisting you,
Regards,
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Leonard J
Sr.Technical Consultant
Sr.Technical Consultant
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
[ Desktop Management | Desktop Management for MSP | OS Deployment |
Mobile Device Management | SCCM Third Party Patch Management ]
