Hi Romanus,
No apologies necessary. Thank you for removing the snippets.
It can be a little difficult to explain exactly the situation and you are right that the log snippets would definitely help!
I did not mean to be harsh in anyway and I do very much appreciate your support. I apologize if I came across negatively!
I just think that this stage perhaps it might be better to handle this through a ticket.
Thank you sir!
Cheers