Hi guys,
I´m trying to install ADSelfServicePlusClientSoftware.msi
with the arguments:
msiexec.exe /i
ADSelfServicePlusClientSoftware.msi
SERVERNAME="CVSW08R2-02" PORTNO="8070"
FRAMETEXT="¿No puedes acceder? Por favor da click en
Restablecer/Desbloquear"
BUTTONTEXT="Restablecer/Desbloquear"
PROD_TITLE="ManageEngine ADSelfService" /qn
And I got the following
error from the agent:
[ 2014-11-27 12:47:09:537 ] [
1796 ] [INFO] @@@@@@@@ End Of ProcessInstallSoftwareConfig
Method @@@@@@@@
Log close time: 2014-11-27 12:47:09:537
Log open time: 2014-11-27 14:37:05:578
[ 2014-11-27 14:37:05:579 ] [
4228 ] [INFO] @@@@@@@@ Inside ProcessInstallSoftwareConfig
Method @@@@@@@@
[ 2014-11-27 14:37:05:579 ] [
4228 ] [INFO] deleteValue: Key found ...!: 0
[ 2014-11-27 14:37:05:579 ] [
4228 ] [INFO] deleteValue: Delete value DCCreateProcessStatus success!
[ 2014-11-27 14:37:05:579 ] [
4228 ] [INFO] ProcessInstallSoftwareConfig : Number of
Softwares Configured : 1
[ 2014-11-27 14:37:05:579 ] [
4228 ] [INFO] AgentSendRequest : The url to get / send in UTF8
format is given by /client-data/1/swpackage/swpackage-settings.xml
[ 2014-11-27 14:37:05:579 ] [
4228 ] [ERROR] ChangeUtf8ToWideStr: utf8 is empty!
[ 2014-11-27 14:37:05:580 ] [
4228 ] [INFO] InternetGetRequestEx : DesktopCentral Server
& Port -> 192.168.32.193 : 8030
[ 2014-11-27 14:37:05:585 ] [
4228 ] [INFO] InternetGetRequestEx : Content Length of the
request file: 249 Bytes
[ 2014-11-27 14:37:05:586 ] [
4228 ] [INFO] Bytes read reached the contenlength
[ 2014-11-27 14:37:05:586 ] [
4228 ] [INFO] InternetGetRequestEx: Total bytes readed = 249
[ 2014-11-27 14:37:05:683 ] [
4228 ] [INFO] Message : La operación se completó correctamente.
[ 2014-11-27 14:37:05:683 ] [
4228 ] [INFO] AgentSendRequest : Last Access Address is 192.168.32.193
[ 2014-11-27 14:37:05:683 ] [
4228 ] [INFO] UpdateConfigDataStatus : The Required SubKey is
given by Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\2101
[ 2014-11-27 14:37:05:683 ] [
4228 ] [INFO] ProcessInstallSoftwareConfig : Criteria applied
on SWPackagePath -> package_id=1
[ 2014-11-27 14:37:05:683 ] [
4228 ] [INFO] ProcessInstallSoftwareConfig : Software running
in privilege option : 1 (1 - > Run as. 2 -> system. 3
-> Target User)
[ 2014-11-27 14:37:05:683 ] [
4228 ] [INFO] AgentSendRequest : The url to get / send in UTF8
format is given by /client-data/1/swpackage/sw1.xml
[ 2014-11-27 14:37:05:683 ] [
4228 ] [ERROR] ChangeUtf8ToWideStr: utf8 is empty!
[ 2014-11-27 14:37:05:683 ] [
4228 ] [INFO] InternetGetRequestEx : DesktopCentral Server
& Port -> 192.168.32.193 : 8030
[ 2014-11-27 14:37:05:683 ] [
4228 ] [INFO] InternetGetRequestEx : Content Length of the
request file: 1927 Bytes
[ 2014-11-27 14:37:05:683 ] [
4228 ] [INFO] Bytes read reached the contenlength
[ 2014-11-27 14:37:05:683 ] [
4228 ] [INFO] InternetGetRequestEx: Total bytes readed = 1927
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Message : La operación se completó correctamente.
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] AgentSendRequest : Last Access Address is 192.168.32.193
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Parser: String returned after parsing:
\\CVSW12R2-01\E\Tools ME\DC\SoftwareRepository
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Parser: String returned after parsing:
\\CVSW12R2-01\E\Tools ME\DC\SoftwareRepository\ADSelfServicePlusClientSoftware.msi
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] ProcessInstallSoftwareConfig : architecture : 1
(1 -> x86,2 -> x64)
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Parser: String returned after parsing:
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Parser: String returned after parsing:
msiexec.exe /i ADSelfServicePlusClientSoftware.msi
SERVERNAME="CVSW08R2-02" PORTNO="8070"
FRAMETEXT="¿No puedes acceder? Por favor da click en
Restablecer/Desbloquear"
BUTTONTEXT="Restablecer/Desbloquear"
PROD_TITLE="ManageEngine ADSelfService" /qn
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Parser: String returned after parsing:
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] ############################################################################
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Package Name :ADSelfServicePlusClientSoftware.msi
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Root Path
:\\CVSW12R2-01\E\Tools ME\DC\SoftwareRepository
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Package XML Path :\client-data\1\swpackage\sw1.xml
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] User Name :comcol\DNS_User
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Package Type :1
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Operation :1
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Package Path
:\\CVSW12R2-01\E\Tools ME\DC\SoftwareRepository\ADSelfServicePlusClientSoftware.msi
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Package Timeout Value :7200
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Installation Command Line Params
:msiexec.exe /i ADSelfServicePlusClientSoftware.msi
SERVERNAME="CVSW08R2-02" PORTNO="8070"
FRAMETEXT="¿No puedes acceder? Por favor da click en
Restablecer/Desbloquear"
BUTTONTEXT="Restablecer/Desbloquear"
PROD_TITLE="ManageEngine ADSelfService" /qn
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Uninstallation Command Line Params :
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] MST file name :
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Software repoistory path
:\\CVSW12R2-01\E\Tools ME\DC\SoftwareRepository\
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] Software repoistory is locked by :(null)
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] ############################################################################
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] @@@@@@@@ Inside impersonate Method @@@@@@@@
[ 2014-11-27 14:37:05:745 ] [
4228 ] [INFO] impersonate : Going to impersonate the process
with 'DNS_User' user name and domain name / machine
name as 'comcol'
[ 2014-11-27 14:37:05:809 ] [
4228 ] [INFO] Impersonate : Successfully impersonated the
logged on user with comcol\DNS_User
[ 2014-11-27 14:37:05:809 ] [
4228 ] [INFO] @@@@@@@@ End Of Impersonate Method @@@@@@@@
[ 2014-11-27 14:37:05:809 ] [
4228 ] [INFO] InstallSoftware : Going to perform the install
action for the software ADSelfServicePlusClientSoftware.msi
[ 2014-11-27 14:37:05:809 ] [
4228 ] [INFO] InstallGivenFile : Copy option is not enabled,
hence proceeding the installation action with the network file path.
[ 2014-11-27 14:37:05:809 ] [
4228 ] [INFO] Inside ProcessPrePostConditionsAndActions Method
[ 2014-11-27 14:37:05:809 ] [
4228 ] [INFO] End of ProcessPrePostConditionsAndActions Method
[ 2014-11-27 14:37:05:809 ] [
4228 ] [INFO] ##########################################
INSTALLATION ###################################################
[ 2014-11-27 14:37:05:809 ] [
4228 ] [INFO] InstallGivenPackage : Going to perform the
Installation action for the given Package.
[ 2014-11-27 14:37:05:809 ] [
4228 ] [ERROR] Error Code : 5 , Error Message : Acceso denegado.
[ 2014-11-27 14:37:05:809 ] [
4228 ] [INFO] InstallMSIFile : Set the Current Diectory called
with \\CVSW12R2-01\E\Tools ME\DC\SoftwareRepository..!
[ 2014-11-27 14:37:05:863 ] [
4228 ] [INFO] InstallMSIFile : The Msi log file path is :
C:\Program Files (x86)\DesktopCentral_Agent\logs\2101_ADSelfServicePlusClientSoftware.msi.log.
[ 2014-11-27 14:37:05:863 ] [
4228 ] [INFO] InstallMSIFile : Install File Path :
\\CVSW12R2-01\E\Tools ME\DC\SoftwareRepository\ADSelfServicePlusClientSoftware.msi.
[ 2014-11-27 14:37:05:863 ] [
4228 ] [INFO] InstallMSIFile : Command Line Params :
ACTION=INSTALL msiexec.exe /i
ADSelfServicePlusClientSoftware.msi
SERVERNAME="CVSW08R2-02" PORTNO="8070"
FRAMETEXT="¿No puedes acceder? Por favor da click en
Restablecer/Desbloquear"
BUTTONTEXT="Restablecer/Desbloquear"
PROD_TITLE="ManageEngine ADSelfService" /qn
REBOOT=ReallySuppress ALLUSERS=1.
[ 2014-11-27 14:37:05:863 ] [
4228 ] [ERROR] addRegistryKey: Create registry key
"Software\AdventNet\DesktopCentral\DCAgent" function
failed: 5
[ 2014-11-27 14:37:05:863 ] [
4228 ] [ERROR] Error Code : 5 , Error Message : Acceso denegado.
[ 2014-11-27 14:37:05:863 ] [
4228 ] [ERROR] writeValue: WriteValue failure during key
creation! 5
[ 2014-11-27 14:37:06:325 ] [
4228 ] [ERROR] deleteValue:
Software\AdventNet\DesktopCentral\DCAgent Key not found!: 5
[ 2014-11-27 14:37:06:325 ] [
4228 ] [ERROR] Error Message: La operación se completó correctamente.
[ 2014-11-27 14:37:06:325 ] [
4228 ] [ERROR] Error Code : 1639 , Error Message : Argumento
de línea de comandos no válido. Consulte el SDK de Windows
Installer para obtener ayuda de línea de comandos detallada.
[ 2014-11-27 14:37:06:325 ] [
4228 ] [ERROR] InstallGivenPackage : Error while performing
Installation function.
[ 2014-11-27 14:37:06:325 ] [
4228 ] [INFO] *************************************************************************************************************
[ 2014-11-27 14:37:06:325 ] [
4228 ] [ERROR] Error Code : 1639 , Error Message : Argumento
de línea de comandos no válido. Consulte el SDK de Windows
Installer para obtener ayuda de línea de comandos detallada.
[ 2014-11-27 14:37:06:325 ] [
4228 ] [ERROR] Error Code : 1639 , Error Message : Unknown
Error. Code : 1639
[ 2014-11-27 14:37:06:325 ] [
4228 ] [ERROR] ProcessInstallSoftwareConfig : Failed to
install the package ADSelfServicePlusClientSoftware.msi
[ 2014-11-27 14:37:06:325 ] [
4228 ] [INFO] GetRetryStatusData : ExecutedRetryCount
Can't read
[ 2014-11-27 14:37:06:325 ] [
4228 ] [INFO] GetRetryStatusData : TotalFailureRetryCount read sucess
[ 2014-11-27 14:37:06:325 ] [
4228 ] [INFO] SendConfigStatusUpdateEx : Data to Send to
Server ->
<?xml
version="1.0" encoding="UTF-8"?>
<agent-params>
<AgentParams
AGENT_PARAM_ID="1" PARAM_NAME="NAME"
PARAM_VALUE="CNBW7-01" />
<AgentParams
AGENT_PARAM_ID="1"
PARAM_NAME="DOMAIN_NETBIOS_NAME"
PARAM_VALUE="COMCOL" />
<AgentParams
AGENT_PARAM_ID="1"
PARAM_NAME="RESOURCE_ID" PARAM_VALUE="381" />
<AgentParams
AGENT_PARAM_ID="1"
PARAM_NAME="COMPUTER_NAME"
PARAM_VALUE="CNBW7-01" />
<AgentParams
AGENT_PARAM_ID="1" PARAM_NAME="MSP_NAME"
PARAM_VALUE="DC_MSP" />
<AgentParams
AGENT_PARAM_ID="1"
PARAM_NAME="CUSTOMER_NAME"
PARAM_VALUE="DC_CUSTOMER" />
<AgentParams
AGENT_PARAM_ID="1"
PARAM_NAME="CUSTOMER_ID" PARAM_VALUE="1" />
<AgentParams
AGENT_PARAM_ID="1"
PARAM_NAME="RESOURCE_TYPE" PARAM_VALUE="1" />
<AgentParams
AGENT_PARAM_ID="1"
PARAM_NAME="CONFIG_DATA_ID"
PARAM_VALUE="2101" />
<AgentParams
AGENT_PARAM_ID="1" PARAM_NAME="STATUS"
PARAM_VALUE="7" />
<AgentParams
AGENT_PARAM_ID="1" PARAM_NAME="REMARKS"
PARAM_VALUE="[i18n]dc.db.agent.config.common.error@@@Argumento
de lÃnea de comandos no válido. Consulte el SDK de Windows
Installer para obtener ayuda de lÃnea de comandos
detallada.[/i18n]" />
<AgentParams
AGENT_PARAM_ID="1" PARAM_NAME="REMARKS_EN"
PARAM_VALUE="[i18n]dc.db.agent.config.common.error@@@Unknown
Error. Code : 1639[/i18n]" />
<AgentParams
AGENT_PARAM_ID="1" PARAM_NAME="ERROR_CODE"
PARAM_VALUE="-1" />
<AgentParams
AGENT_PARAM_ID="1"
PARAM_NAME="COLLECTION_ID"
PARAM_VALUE="2101" />
<AgentParams
AGENT_PARAM_ID="1" PARAM_NAME="IP_ADDRESS"
PARAM_VALUE="192.168.32.53" />
<AgentParams
AGENT_PARAM_ID="1"
PARAM_NAME="LAST_RETRY_ATTEMPT"
PARAM_VALUE="0" />
<AgentParams
AGENT_PARAM_ID="1"
PARAM_NAME="TOTAL_RETRY_COUNT"
PARAM_VALUE="2" />
<AgentParams
AGENT_PARAM_ID="1" PARAM_NAME="APPLY_TYPE"
PARAM_VALUE="Ondemand" />
<AgentParams
AGENT_PARAM_ID="1"
PARAM_NAME="NEXT_APPLY_TYPE"
PARAM_VALUE="Refresh/Startup" />
<AgentParams
AGENT_PARAM_ID="1"
PARAM_NAME="COMPUTER_DOMAIN_NAME"
PARAM_VALUE="COMCOL" />
<AgentParams
AGENT_PARAM_ID="1" PARAM_NAME="AGENT_TIME"
PARAM_VALUE="1417117025000" />
</agent-params>
[ 2014-11-27 14:37:06:325 ] [
4228 ] [INFO] Config Id : 0 is not a patch/servicepack
configuration, so sending default configuration string
[ 2014-11-27 14:37:06:325 ] [
4228 ] [INFO] AgentSendRequest : The url to get / send in UTF8
format is given by /statusUpdate?computerName=CNBW7-01&domainName=COMCOL&customerId=1&actionToCall=3&actions=1
[ 2014-11-27 14:37:06:325 ] [
4228 ] [INFO] InternetSendRequestEx : DesktopCentral Server
& Port -> 192.168.32.193 : 8030
[ 2014-11-27 14:37:06:357 ] [
4228 ] [INFO] InternetSendRequestEx : Successfully posted the
data to the server 192.168.32.193
[ 2014-11-27 14:37:06:357 ] [
4228 ] [INFO] InternetSendRequestEx : Reading the response
sent by the server 192.168.32.193
[ 2014-11-27 14:37:06:357 ] [
4228 ] [INFO] Message : La operación se completó correctamente.
[ 2014-11-27 14:37:06:357 ] [
4228 ] [INFO] AgentSendRequest : Last Access Address is 192.168.32.193
[ 2014-11-27 14:37:06:357 ] [
4228 ] [INFO] SendConfigStatusUpdateEx : Successfully posted
the Configuration status to the server . So going to trucate
the datas available (if any) in the confighistory file
[ 2014-11-27 14:37:06:357 ] [
4228 ] [INFO] *********** Software installation ends for (1)th
Software Package .
[ 2014-11-27 14:37:06:357 ] [
4228 ] [INFO] UpdateConfigDataStatus : The Required SubKey is
given by Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\2101
[ 2014-11-27 14:37:06:357 ] [
4228 ] [INFO] deleteValue: Key found ...!: 0
[ 2014-11-27 14:37:06:357 ] [
4228 ] [INFO] deleteValue: Delete value ConfigDataID success!
[ 2014-11-27 14:37:06:357 ] [
4228 ] [INFO] Message : La operación se completó correctamente.
[ 2014-11-27 14:37:06:357 ] [
4228 ] [INFO] ProcessInstallSoftwareConfig : FailedConfigIDs
Write Sucessfully
[ 2014-11-27 14:37:06:357 ] [
4228 ] [INFO] @@@@@@@@ End Of ProcessInstallSoftwareConfig
Method @@@@@@@@
Log close time: 2014-11-27 14:37:06:357