HI Nathan,
Appreciate your update.
Please follow the below steps to upload the agent logs.
We will update you on email upon receiving the logs.
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
[ Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management ] **'New ticket' for 'new request' would help us to serve you better.
Appreciate your update.
Please follow the below steps to upload the agent logs.
Instructions : Desktop Central Agent Logs
From the client machine navigate to ,
<Installed_Directory>\DesktopCentral_Agent\Logs
Example : C:\Program Files\DesktopCentral_Agent\Logs
Compress the Logs folder and upload it to the link below,
Looking forward to assist you.
Regards,
-----
Naveen
Technical ConsultantDesktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
[ Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management ] **'New ticket' for 'new request' would help us to serve you better.