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Dynamic Custom Groups

I've created a custom group that;-1. Checks is peace of software is installed2. If that peace of software if exists isn't a version3. If another peace of software isn't installedThis group seems to...

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Re : Dynamic Custom Groups

Hi Stephen FowlesAppreciate your post.I understand that you have created a dynamic custom group to filter the required computers.  Then when you add this custom group to your configuration as a target,...

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Re : Dynamic Custom Groups

That's correct but the status has been on 'Ready Execute' for around a week now.Stephen Fowles3rd Line Support TechnicianNorth West Ambulance Service - NHS Trust

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Re : Push Microsoft Office Pro Plus 2013

Hi BenI appreciate your post.From the screenshot, i would suggest you to provide the '7za.exe' on script name field.  The arguments can be in the argument field to perform pre-installation. Give it a...

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Re : Push Microsoft Office Pro Plus 2013

Romanus,Thanks that did the trick!Appreciate your help.

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Re : iTune_11_x64 deployment to Win 7 64 Fail with Incorrect function

Found the problem.It was because of the vbs download...My antivirus refuse to download that.Thus would like to ask what is the URL that Desktop Central use to download all this Script so I can add a...

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Re : iTune_11_x64 deployment to Win 7 64 Fail with Incorrect function

Hi dcmwaiGreetings from Desktop Central.Appreciate identifying the issue and your update.The scripts gets downloaded from the Desktop Central Patch DB when you so the Patch DB sync of your Desktop...

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Re : How to update installation of product

Hi ManuelMy apologies for the delayed update.TeamViewer 9 has been supported under software deployment.  Please deploy it using the Team Viewer template.Regards, ----- R. Romanus Prabhu Technical...

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Re : Push Microsoft Office Pro Plus 2013

Hi bburichThanks for the update.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution Direct Support : +1 408 916 9886 Toll Free: +1 888 720 9500 (US) | 0800...

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Re : Dynamic Custom Groups

Hi Stephen FowlesMy apologies for the inconvenience.Please send the Desktop Central Agent side logs from couple of 'Ready to Execute' target computers and the screen shot of the targets in the custom...

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Re : iTune_11_x64 deployment to Win 7 64 Fail with Incorrect function

Dear Romanus,I meant what is that Desktop Central Patch DB URL it download form the internet?Would like to put that to an exclude list on my AV...Thank You

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Re : Deploy immediately doesn't work anymore - build 80339

Hi, Sorry for the delayed answer. I have extracted some client logs, here they are :dcagentaccess with some comments14-02-19         StartUp   08:22:15 14-02-19           Logon   08:23:20...

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Re : iTune_11_x64 deployment to Win 7 64 Fail with Incorrect function

Hi dcmwaiThanks for the post.It is basically the patchdb.manageengie.com The below URL has details regarding this which you can...

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Re : Deploy immediately doesn't work anymore - build 80339

Hi bsylvainThanks for the details provided.Let me quickly go through this and update you.Regards,-----R. Romanus PrabhuTechnical Account ManagerDevice and Desktop Management SolutionDirect Support : +1...

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Skype and Java Updating best practices

We have been using DC for a few months now and I am constantly running into issues with Skype and Java always been in use, therefore, the update can never apply. I'm assuming this is because Java and...

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Re : Skype and Java Updating best practices

I have done a lot of testing with updating Java and I have never had an issue updating it.One thing you can try with it is updating it using the MSI as opposed to the work around thing that Desktop...

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Re : Skype and Java Updating best practices

Thanks for the reply Borne! Would it be possible for you to paste in the script you wrote? I know mostly nothing about scripting and that would be a big help for me if you could share it. 

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Re : Skype and Java Updating best practices

Hey drumpat01,Sure I can. I am not a scripting expert or anything, but maybe you can use it as a jumping off point.@ECHO OFFREM sleep 15tasklist | find "Greenshot" > NUL 2>&1 && set...

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Could not connect the share from the client computer

Hi All,I am seeing the following message on all deployments Could not connect the share from the client computer : A specified logon session does not exist. It may already have been terminated. anyone...

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IE 10 Not Installing

When trying to deploy IE 10 via computer, the package gets sent and the user gets notified as designed.  They click install and the client shows it is installing but eventually times out.  When I look...

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