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Re : Unable to Create Package from Template

Hi,I found the packages that were created, thanks! But when I try to upload them, I receive an error message. Any idea why this happens?

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Re : Unable to Create Package from Template

Sorry, I haven't seen that error on our system.  What release of Desktop Central are you running?  90023 is the latest publicly available, I think, but if you contact Support you can get a newer hotfix...

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How to go about software deployment once you have installed agents?

Hi,I have installed DC on a server that I remotely access through my PC. I have the DC Agent installed on my PC and another PC. I would like to push down a software from the 'Templates' tab to both...

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Re : Unable to Create Package from Template

Hi rob_mcknAppreciate your suggestions and assistance.Hi NeethiYour Desktop Central Server side logs would definitely help me to understand the issue better.You can send the logs using the below given...

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Re : How to go about software deployment once you have installed agents?

Hi NeethiThanks for the post.You need to select the package and click on Install/Uninstall software which would take you through a 4 step process to define the configuration and deploy it.I would...

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Re : How to go about software deployment once you have installed agents?

HiI have been trying the 4-step process for a few days now but it does not seem to be working. Is it possible for you to remotely install the software for me?I am trying to install Adobe Flash Player...

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Problem Deploying Adobe Shockwave Player

I have setup and deployed Adobe Shockwave Player v12.1.2.152 from the template in Desktop Central. So far no matter how I deploy the software all I am seeing is retry in progress.I have tried running...

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Re : Problem Deploying Adobe Shockwave Player

Hi eschlaichAppreciate your post on Deploying Adobe Shockwave Player.Can you please send me the screenshot of the Configuration and the Desktop Central Agent side logs to analyze and assist you...

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Re : How to go about software deployment once you have installed agents?

Hi NeethiAppreciate your post.You can get in touch with the Technical Support Team to get personalized assistance on this.Mail to desktopcentral-support@manageengine.comRegards, ----- R. Romanus Prabhu...

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Slow Deployment Times with Desktop Central 9?

We recently updated to build 90023 and we have noticed since making the move from 8 to 9 that the deployment times are very slow to start compared to previous builds of 8, even when selecting "Deploy...

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Re : Slow Deployment Times with Desktop Central 9?

There is nothing that can be done to kick of deployments quicker?  I was curious to see if there is a way to adjust the time between deployments.Thanks,Anthony

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Uninstall software that requires password

Hi,We have in our company a number of software's that are restricted and requires a password to change settings and also uninstall.I had no problem installing these, however uninstall seems a bit...

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Re : Slow Deployment Times with Desktop Central 9?

H Antonius138Thanks for the post.Let me answer you the options for deploy immediately from the Desktop Central (DC) server console and client side.  'Deploy immediately' is the option from Desktop...

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Re : Uninstall software that requires password

Hi henrick.jacobsenAppreciate your post.You are right about saying this as tricky.  Honestly, i've personally come across very few such scenario (they were actually handled in a different way).  Can...

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Re : Uninstall software that requires password

I am not sure that there any free software which require password.As an example, we have Websense , which requires a password to uninstall. Just as anti virus will require a password.

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Re : Uninstall software that requires password

Hi henrik.jacobsenI understand the scenario.Let me check with the local setup and answer you quickly on this.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management...

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Please build in installed application detection

Currently if you modify an existing software deployment, DC will attempt to reinstall software that is has already installed previously.  This forces one to create another group or targeting so this...

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Re : Please build in installed application detection

Hi sgershmanAppreciate your post of Software Deployment.There is upcoming release which has the below enhancements planned in the UI, where you can click and select against the current approach of...

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Re : Please build in installed application detection

Thanks Romanus for the quick reply!  Can you tell me if this is going to be released soon or is it going to take some time?  I am trying to time a specific new client deployment with Desktop Central...

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Software Deployment doesn't invoke Windows Restart Manager

We have an application that integrates with Windows Restart Manager (our client PCs are Windows 7 machines) to allow automatic shutdown and restart of the running application (and not the entire...

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