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Re : Uninstalling Software

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Hi Romina_k_vala.

Thank you for contacting support.


For uninstalling Exe software you would need to add the appropriate silent switches.

Also the steps silent switches vary from application to application and vendor to vendor. 

It is recommended to check with the vendor or refer the concerned package instructions to get the silent switches. 

It is not necessary to upload the uninstall.exe while adding the package,instead simply specify the complete path of the uninstall.exe location in the local computer will be enough.


For Yahoo! Messenger removal we are investigating and will update on we find the solution. 

For Chrome uninstall please follow the instructions below. 

1) Chrome Enterprise Installation : 

Chrome enterprise installation is MSI based installation and hence no silent uninstall switch is required.

2) Chrome User Based Installation : 

Removing the Standard version is bit tricky. The silent Switches Suggested by vendor is "--uninstall --force-uninstall". However, this option is not removing the Chrome silently and due to this I got error message like incorrect function/wait operation timed out.

Finally decide to use the File Folder operation configuration to Remove the Google Chrome from the User Profile Folder. Here's the steps:
  • Create File Folder User Configuration 
  • Choose Delete and Delete a Folder option in Define Configuration (Step 2)
  • In Source Folder put this path without quotes "%LOCALAPPDATA%\Google\Chrome\" for Windows 7 and for Windows XP "%USERPROFILE%\Local Settings\Application Data\Google\Chrome"
  • Select the Users for the Target 
             Note: Quick Launch/Shortcuts will not be removed from the end user machine.

Please refer the screenshot below clarity. 




Regards,

-----
Ashok
Technical Consultant 
Desktop and Device Management Solution

Direct Support : +1 408 916 9886

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