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Re : Uninstalling Software

Hi Romina_k_vala. Thank you for contacting support. For uninstalling Exe software you would need to add the appropriate silent switches. Also the steps silent switches vary from application to...

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Template for new pc's

Dear,Then I make a template with a couple of software packages selected I send it to a couple of pc's. This works fine. But what happens when I modify this package after it has run to put in new pc's....

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Re : Uninstalling Software

Hello Ashok, Thank you for trying to make this section clear. However,I have got this problem that if I should mention the target's location for it's uninstall in as uninstall switches/arrangements ,if...

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Re : Uninstalling Software

Hi Romina_k_vala, Thank you for writing back. The uninstall switches should be given under the "Uninstallation" tab while adding the package.  For example to uninstall Winzip, and if you need to call...

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Re : Template for new pc's

Hi, Thanks for contacting Desktop Central Support! Please find my answers below and revert for any clarifications, But what happens when I modify this package after it has run to put in new pc's. Does...

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Re : Uninstalling Software

I have tried this way you mentioned in URL path for uninstalling software,they do get executed in desktop central and I can see the the green icon with its check mark, however, when I check the client...

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Re : Execute script on OSX

Hi David Hollis Appreciate your update. The options to allow the execution of scripts using software deployment package and custom scripts is scheduled for release by early Q2.  You will update updated...

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ManageEngine Desktop Agent ver 9 and Windows XP

Hi, We have a couple of users on Windows XP due to program compatibility issue with Win7. We have installed the agent on Windows XP and so far, we are not able to push any new software installations or...

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Re : Uninstalling Software

Hi Romina_k_vala, Thank you for your patience.  Analyzing further we found that the logs were sent from client machine : WIN-3QN1AKJH231. This client machine however did not contact the Distribution...

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Re : ManageEngine Desktop Agent ver 9 and Windows XP

From the release notes: Desktop Central 9 - Hotfix 132 | Build Number: 90132  Issue during agent installation in XP machines has been fixed. I think upgrading to the latest build (90135) will sort this...

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Deployment message

When I push a Windows package I can set my deployment policy to Notify users about deployment or not and I can customize the message if I choose to notify.  When I create a configuration and set the...

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"Software Uninstall Successfully" hangs

I am evaluating Desktop Central 9 and did couple of regular tasks including software uninstallation. I tried to uninstall "Adobe Reader 7.0.8" from 5 machines and after a long time now status is still...

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Re : ManageEngine Desktop Agent ver 9 and Windows XP

Hello Eric, As per dean note. The only know issue is, Agent installation on Windows XP machines.  Could you contact the Desktop Central support with Agent logs from the affected machines?, it will help...

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Re : "Software Uninstall Successfully" hangs

Hello, Greetings. Trust you are using a prohibited software to uninstall the Adobe Package.  The reported issue happens if you have not supplied the silent install option. Could you check the Uninstall...

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Re : "Software Uninstall Successfully" hangs

Hi Dinesh, thanks for quick reply. I don't have any prohibited software configured. I went to Inventory->Softare, did search on "Adobe Reader 7.0.8",  selected all machines that were listed having...

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Re : "Software Uninstall Successfully" hangs

Hello Goran, Thank you for your post. The status "Uninstall initiated successfully" status is to let you know uninstall request sent to client machine. However, original uninstall status will not be in...

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Re : "Software Uninstall Successfully" hangs

I'll gladly do that, I just need to know where do I look for them. I didn't supply any switches when I initiated uninstall.

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Re : "Software Uninstall Successfully" hangs

Hello Goran, I'll need to analyze this issue. Could you contact the Desktop Central support?, it will help me to assist you further. ------J Dinesh BabuSr. Technical ConsultantWindows Desktop &...

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Re : "Software Uninstall Successfully" hangs

Hi Dinesh, as advised I opened a ticket with technical support.

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Software Deployment with msi

Hello, Every time I try to deploy one of the msi software, it fail and the remarks would say.  Could not connect the share from the client computer : The specified network password is not correct.  The...

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