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Re : Need Some Help Deploying a Specific Update

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Hi Nathan,

Appreciate your Forum Post.

Regarding the issue you are facing with the Desktop Central, we can not comment exactly whether the problem is caused by Desktop Central or the actual application behavior.

We need to find the root cause of the issue with the complete agent logs for the machine which you are trying the deployment.

So, please contact our support via Email by uploading the agent logs to proceed further.

You can refer the below link for the steps to generate the agent logs and to upload.

http://logs.desktopcentral.com/

Looking forward to assist you.

Regards,

-----

Naveen

Technical Consultant
Desktop and Mobile Device Management Solution

Direct Support : +1 408 916 9886

Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)

[
Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management ] **'New ticket' for 'new request' would help us to serve you better.


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