Hi David,
Appreciate your forum Post.
As you stated the Deployment of Itunes is showing success, not sure where the failure as occurred. To analyze further on this case, I would require complete agent logs for that machine to find the root cause of the issue.
So, I would request you to contact our support by uploading the agent logs stating the same issue to assist you further.
You can refer the below link for the steps to generate the agent logs and to upload.
http://logs.desktopcentral.com/
Looking forward to assist you.
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
[ Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management ]
**'New ticket' for 'new request' would help us to serve you better.
Appreciate your forum Post.
As you stated the Deployment of Itunes is showing success, not sure where the failure as occurred. To analyze further on this case, I would require complete agent logs for that machine to find the root cause of the issue.
So, I would request you to contact our support by uploading the agent logs stating the same issue to assist you further.
You can refer the below link for the steps to generate the agent logs and to upload.
http://logs.desktopcentral.com/
Looking forward to assist you.
Regards,
-----
Naveen
Technical ConsultantDesktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
[ Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management ]
**'New ticket' for 'new request' would help us to serve you better.