Hi Julian,
Thank you for contacting support.
Each package in templates will be having a unique checksum value which will be generated and stored in DesktopCentral DB. If the vendor has changed/upgraded the package like a new version , when we compare the checksum value from DB with actual checksum value of the package there will be mismatch. This will be posted as error message : CHECKSUM validation failed.
Generally support all the packages in templates immediately within 24 hours and hence any changes should reflect and update DB automatically .
If you are getting such error, try updating "Sync Application Details " under Software Deployment and delete and recreate package.
If issue still persists, then send me the complete DesktopCentral Server Logs for further analysis.
Link below explains the log upload procedure,
Regards,
-----
Ashok
Technical Consultant
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
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