Hello whudson,
Upon reproducing the reported issue in our local test lab, we didn't face any issue as you reported. However after analyzing the log, we found that the system missed some files while deploying IE 11 which is specific to the machine and not the product failure. You can follow the below steps to overcome this issue.
Solution 1:
- Kindly turn off the Anti-virus as it might bock the download process and also try this configuration on machine startup.
- Refer :http://answers.microsoft.com/en-us/ie/forum/ie11-windows_7/ie11-install-failed-during-update-on-windows-7/f1fe6150-61c0-4d67-90d9-e146e92ddfa1?auth=1 .
- If it gets failed, please follow second procedure.
Solution 2:
- Download the copy of IE11 from Microsoft and run the installer manually. Please wait until it gets to the ‘Install Internet Explorer 11’ prompt (Please don't close this window).
- Navigate to ‘C:\Windows\temp’ and search for the most recently created folder with ‘IE’ at the beginning of it’s name. E.g. ‘IE1CF18.tmp’.
- Open that folder and verify whether you can find the following two .cab files.
- IE11-neutral.Downloaded.cab and IE11-neutral.Extracted.cab.
- If you can find those two files, please follow the next step. If you don’t, please go back to the earlier step and try with one of the other similarly named folders.
- Now, substituting my example path with the one you determined in the last step, please run an elevated Command Prompt and enter the following commands in the order listed.
- dism.exe /online /add-package /packagepath:C:\Windows\temp\IE1CF18.tmp\IE11-neutral.Extracted.cab /quiet /norestart dism.exe /online /add-package /packagepath:C:\Windows\temp\IE1CF18.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
- After doing the above, kindly return to the ‘Install Internet Explorer 11’ prompt and click ‘Install’. It should successfully install with a bit of luck.
- Once it get succeeded manually, please deploy above mentioned two command lines to targeted machines using DC and then deploy Internet Explorer 11.
- Refer :http://answers.microsoft.com/en-us/windows/forum/all/i-get-error-9c59-when-updating-internet-explorer/03d4473a-867b-44a5-9a37-913e9a5879cf
Regards,
-----
Saranraj Kumar
Technical Consultant
Desktop and Mobile Device Management Solution
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