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Re : Deploy software to a custom group of computers

Hi Hicsy, For deploying to dynamic cg's, yes its a per-domain basis. Regards,-----Roobhan KarthikAssociate Technical ConsultantDesktop and Mobile Device Management SolutionDirect Support : +1 408 916...

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Re : Error in SW template for Chrome 51 x64

Hi Dinesh,No harm caused ;-)Thanks for your feedback and forwarding my request.Kind RegardsStefan

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Re : I can deploy Internet Explorer 11 to computers that have IE8 or IE9...

Hello whudson, Upon reproducing the reported issue in our local test lab, we didn't face any issue as you reported. However after analyzing the log, we found that the system missed some files while...

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Re : Error in SW template for Chrome 51 x64

Hello Stefan,Now the team made changed in the Application DB to fix this issue.Regards,-----Dinesh Babu JSr. Technical Consultant Desktop and Mobile Device Management SolutionDirect Support : +1 408...

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Re : GroupWise 2014 MSI install with Transform File

Hi Dan, Please share me the below files to analyze the root cause of issue and shall assist you accordingly, 1. Package and Configuration export. For Configuration export, Go to Software Deployment tab...

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Problem with installing agent with .bat file and self-service

build: 92071after installing agent with .bat file I have a particular issue where self service wont work. here are my screenshots.The group is reading my windows 7 machine as VISTA? that would be...

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Re : Problem with installing agent with .bat file and self-service

Hi Tyler James,Appreciate for your forum post. 1. Self Service portal: It may take sometime to get the information from the Desktop Central server after installing the agent. 2. Custom Group: Please...

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Re : Problem with installing agent with .bat file and self-service

1. Self Service portal: self-service loads instantly if you install agent from the SOM 

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Re : Problem with installing agent with .bat file and self-service

Hi Tyler James,Thanks for the reply. If you install the agent from the Desktop Central server, then it may be updated immediately since there is a communication when installing the agent. However, when...

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Re : Problem with installing agent with .bat file and self-service

logs have been emailed to you already.communication with server is instant. The console reports that agent is online and can perform all other functions besides self-service.The troubleshooter would...

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Re : Problem with installing agent with .bat file and self-service

server logs emailed too

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Re : Problem with installing agent with .bat file and self-service

Hi Tyler, Thanks for uploading the logs. Let me analyze the case from the logs and update you the status in the ticket. Looking forward to assisting you.Regards,-----Felix M Technical ConsultantDesktop...

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New software tempaltes

Hi All!When will be avaliable tempalates for:Viber (PC, Mobile)TelegramQQSnapChat ??It's very popular software. Please ADD ithttp://odarchuk.com

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Re : New software tempaltes

I added all this softwares early via https://www.manageengine.com/products/desktop-central/request-software-package.html?dci-sdtbut today this form is down :(http://odarchuk.com

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Re : New software tempaltes

Hi,Appreciate your forum post.Your request will be forwarded to the team to check the feasibility of the requested software and will add in the template accordingly.The link to add new software works...

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Re : New software tempaltes

Hello Sasha,Greetings.Now the form is working, you can request the software packages that needs to be added in the templates. Usually, we check the feasibility for adding the software and add it in the...

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Re : Problem with installing agent with .bat file and self-service

Update: I let it sit over-night, restarted and still not working.

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Re : Problem with installing agent with .bat file and self-service

Update: At some point today self-service finally started working. Thats wonderful and all but we need self-service to work immediatley after installing agent via .bat file, NOT more than 30 hours later.

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Re : Problem with installing agent with .bat file and self-service

Hi Tyler, I do understand your concern. As requested, Please upload the new agent logs from that client machine to analyze further. Looking forward to assisting you.Regards,-----Felix M Technical...

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Can not deploy Autocad

When I'm trying to install Autocad 2016 to a PC in regional office through Desktop Central I got this error: "Either you haven't provided the silent switches or the silent switches are incorrect" ....

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