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Remote site agent install

Hi Is it possible to push out the DC9 agent to a remote site without user intervention? We have a number of sites that we don't have remote control access to the pc's (Win7Pro). Sites are small (<5...

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Re : Remote site agent install

Hello Mark, Greetings. I'm sorry, but I never came across articles explaining the Remote Installation over the public Network. Could you share me any document to understand the architecture?.  Your...

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Re : Remote site agent install

Thanks Dinesh I'll take that as a no. Or at least not yet , maybe a new feature. Don't have any documentation to hand at the moment, but will look. In case you are wondering the other product we are...

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Re : Remote site agent install

We also have several remote sites which are not connected via VPN, hence I cannot deploy the agent via the Desktop Central management interface. It would be great if we could still deploy agent via the...

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Re : Remote site agent install

Hello St3fan, Yes, you are correct. I've requested team to add this requirement in the product road map. @Markw : Thank you for sharing the details.  ------J Dinesh BabuSr. Technical ConsultantWindows...

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Pre-deployment Activity

I have a batch file (cmd) I would like to run before running a custom install. I've tried a few different methods but can't get it to run the file. It already exists on the target. Just need to run it...

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Re : Pre-deployment Activity

Hi itops11  Appreciate your post in our forums.  Desktop Central software deployment module has the ability to run any script before installing the applications. Hope you have tried that. If not,...

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Error Installing Java

Hello, When i try to update Java 8 (8.0.310)  Update 31 (32 bit)   to Java 8 Update 40 (8.0.40.25) (32bit) I get the following error: Both Packages are downloaded from the Software Deployment...

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Re : Error Installing Java

Hi Jordi van Oosterbosch, Thank you for contacting support and my apologies for the inconvenience caused.  Please send me the complete DesktopCentral Agent logs from the failed client machine for...

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Re : force deployment?

Hi Michael Stewart, Yes, you are correct. If you applied a policy to start the deployment after machine reboot, the deployment will stay till the machine is rebooted though you pressed deploy...

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Upgrading already installed Software.

We recently got Adobe Acrobat DC Pro (v12) on our enterprise contract with Adobe. I have about 1400-2000 installed copies of Adobe Acrobat XI installed and I only want to push the new updated package...

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All clients are reporting down state

I am currently having an issue where all of my clients are in an "agent live status: down" state.  Has anyone run into this issue? I have restarted the service and bounced the machine.  I'm able to...

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Re : All clients are reporting down state

That's an older build (we've been on 90145 for at least two weeks).  Have you already contacted Support?  They'd probably recommend you apply the latest hotfix to the server.  If all of your managed...

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Re : All clients are reporting down state

Thanks, Rob. After applying the latest patch everything came back up and all was green. Appreciate the response!

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Re : All clients are reporting down state

Hi Robert, Thanks for contacting Desktop Central Support, I could see your issue is resolved by upgrading to the latest hotfix. However if you encounter any issues in future, please contact us to...

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Excel Add-Ins deployment

Hi All, How do you deploy excel add-in to all users, what is required to create in software deployment site?

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Re : Upgrading already installed Software.

Hi Alan,  Thank you for your post in out forums.  Currently we don't support Adobe Acrobat DC Pro version in both Patch and software deployment module. This is the new cloud based application which is...

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Re : Excel Add-Ins deployment

Hi mark.bui,  Thank you for post in our forums.  Desktop Central software deployment module helps in deploying both MSI & EXE based applications.   If the ad on is an EXE or msi application, you...

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Java 7 update 67 deploy to many Win7 machines Custom Reg & JCP settings needed

Need to deploy Java 7u67 to many Win7 machines, it's old Java yes,  but, it is the only one that functions correctly with the many multiple external java based applications our clients access. I know...

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Re : Java 7 update 67 deploy to many Win7 machines Custom Reg & JCP settings...

Hi D.Lowery, Greetings from DesktopCentral support team.  Kindly elaborate about the requirement (settings changes) so that we can check and advice it is feasible via Pre/Post Deployment activity...

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