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How can i force upgrade version of software to targets? Desktop Central

Hi, I have installed  Java versión 7.X in targets and i want deploy versión 8.X. Can i do this upgrade and force software upgrade? In this moment Desktop Central says "Not applicable". Is posible?

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Re : How can i force upgrade version of software to targets? Desktop Central

Hi Daniel1111102904300, Appreciate your post in our forums, Desktop central patch deployment module doesn't do version upgrade hence you achieve the deployment of new version via software deployment...

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Agent Install XP

Hi, I'm having issues installing the desktop agent on windows XP machines. Every time I attempt to push the install through desktop central it returns an error "Unable to get the agent status....

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Re : Agent Install XP

Hi Lewis, Appreciate your post in our forums. I would appreciate if could contact our support team with the logs from the client machine to assist you further on this. Please refer...

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Re : Agent Install XP

Hi ValliFudd, Thank you for the logs. You will hear from us shortly after the analysis. Regards, ----- Saranraj K Technical Consultant  Desktop and Mobile Device Management Solution Direct Support : +1...

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Re : Remove Java Sponsor crapware when installing/updating Java

Since it's been 4 months and no answer, has anyone got this set up to push out as a registry setting push to computers? I am wondering if this is the affected key on x64 machine:...

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Re : Remove Java Sponsor crapware when installing/updating Java

Hello Joanne Rogers, It's yet to be handled in Patch Management. The registry settings that you shared needs to be verified by assessment team.  I'll update this post if there is any progress on this...

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Re : Agent Install XP

Just wanted to let you know, I'm having the exact same issue.   I just sent my logs also.Best regards Valbjorn

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Re : Remove Java Sponsor crapware when installing/updating Java

Can't option 2 in OP link be used without too much difficulty? Is there no way to modify command arguments on our end?

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Re : Remove Java Sponsor crapware when installing/updating Java

Hello Justin, I'm sorry, but as of now additional commands can't be included for patches. If you wish to deploy the Third Party updates with your own command then you may try it with Software...

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How-to uninstall a software with Desktop Central

Dear all, Do you know how-to uninstall a software from Desktop Central if that one has not been deployed by Desktop Central ? Let's say for example that software has been installed before we...

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Re : How-to uninstall a software with Desktop Central

Hi hik3, Thank you for your post in our forums. It is as same as how you create package for the installation. Kindly create the package along with the proper uninstall string for that application and...

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Re : How-to uninstall a software with Desktop Central

Hi Saranraj Thanks for your message. Could you show me an example please ? (screen shot would be the best)

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Re : How-to uninstall a software with Desktop Central

Hi hik3, Thank you for your continues post. Please refer the attached screenshot for you understanding. Regards, ----------- Saranraj K Technical Consultant Desktop and Mobile Device Management...

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Re : How-to uninstall a software with Desktop Central

Having someone manually test every possible uninstall parameter for every application that is found across 500+ systems can be a full time job. Is there plans to improve the Uninstall procedures so...

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Re : How-to uninstall a software with Desktop Central

Hi JesseS Thank you for sharing your feedback. We are continuously adding freeware applications to our software templates along with proper install and uninstall switches which can be utilized at any...

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Re : How-to uninstall a software with Desktop Central

Hi, Another option to uninstall software is to go to Inventory - Software, then click on the red recycle bin in the Action column. I have only tried this for a few applications but so far this has...

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Re : How-to uninstall a software with Desktop Central

Hi st3fan, Thank you for your post in our forums. The uninstall of those applications happens based on the uninstall string which you specify. Sometimes you can enter the registry path of the...

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Re : How-to uninstall a software with Desktop Central

If I go to Inventory - Software, I see the red recycle bin next to every single software Desktop Central found on our network. I have not provided any uninstall strings, yet I am able to uninstall it...

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Re : How-to uninstall a software with Desktop Central

Hi st3fan, The mentioned scenario will work for those applications for which you already specified the uninstall string under software deployment module or prohibited software module. Also when you try...

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