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Re : Self Service Portal Documentation?

Hi Leonard, This is how this looks on my screen after the latest update, there isn't a selfservice link available..

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Re : Self Service Portal Documentation?

Same here, no option. Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust

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Re : Update Templates

You are welcome. Looking forward to assist you, -----Dinesh Babu JSr.Technical Consultant Desktop and Mobile Device Management SolutionDirect Support : +1 408 916 9886Toll Free: +1 888 720 9500 (US) |...

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Re : Self Service Portal Documentation?

Also missing over here. And after the update, it's still giving me a warning about not having the latest version. 2 screenshots (and yes, cleared cache, even opened the login page on a computer that...

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Re : Self Service Portal Documentation?

Same here:I still got the warning about the latest version and self service portal not available in 'Software Deployment'. I do get the new Agent version 9.1.96.W where I can select on the client 'self...

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Re : Self Service Portal Documentation?

Also noticed that DC has enrolled to all users the 'Launch Self Service Portal', however I didn't approved this.

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Re : Problem with copied files (exe) - security warning

Hello Stefan, The file that you’re trying to install/run does not have a valid digital signature that verifies its publisher. That’s the reason you get the message and this issue cannot be fixed by...

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Re : Self Service Portal Documentation?

Hello, Greetings. Self service portal is a Enterprise edition feature. Could you check the Desktop Central edition that you are using and update me ?. Regarding the older build number, please clear the...

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Re : file corrupt, how to repair it?

Hi Oxymit Thank you for raising this post. Please let me know if you had chance to try the same from different computer/browser.? Does export as CSV work fine ? Also is this issue seen while accessing...

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Re : Self Service Portal Documentation?

Hello.. I also saw Self Service Portal and Im updated to 91099 version and use Professional Version. So , my question is, why we cannot use if is available to us in professional version ?  Best Regards

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Re : Self Service Portal Documentation?

Hello Marcelo, The information that I shared to you is based on the Edition Matrix published in the Desktop Central web site:...

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Re : Self Service Portal Documentation?

I'm also running Pro and do not see it in the admin console. If it is not available in pro, it's a bit of a failure to deploy the shortcut for it on all computers in the latest sp update.

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Re : Self Service Portal Documentation?

Can I ask why is it only available in the Enterprise version and not the Pro version? Seems a bit unfair as this would be a handy addition to DC in my option, but only my option? Any one else feel this...

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Re : Self Service Portal Documentation?

Hi Dinesh, I'm licensed for the 'Pro' version. Again, DC has enrolled all users with the shortcut 'Launch Self Service Portal', although we are using the Pro version... Can you provide feedback how to...

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Re : Web Access Could Not Connect To Microsoft Exchange

Although exchange has inbuilt powershell commands to repair and export exchange mailboxes into pst file but you can automated the both process through an exchange recovery tool. The app is also...

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Re : file corrupt, how to repair it?

Update to the latest version of Adobe Reader, it is a known issue in Adobe Reader 10.0. If that didn't work,  http://www.fixya.com/support/t255250...pted_pdf_files  Open Adobe Reader --> Edit, then...

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Re : Self Service Portal Documentation?

I agree PRO version should have this option. I don't see reason for not to implement this to PRO ?? 

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Re : Self Service Portal Documentation?

I agree. It is very embarrassing to have users asking what the new portal is and how do they use it. We have been saying that it is a new feature that we will be using soon. Now I find that as we have...

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Re : Self Service Portal Documentation?

Hello Jimmy, You can use the Shortcut configuration to remove the Self service portal shortcut from User Desktop. Looking forward to assist you, -----Dinesh Babu JSr.Technical Consultant Desktop and...

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Re : Self Service Portal Documentation?

Hello Tim and Domagoj, Thank you for your feedback. I've requested management to consider your feedback. As of now, it's unavailable in Pro edition.  Further, shortcut creation for Pro Edition is a...

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