Quantcast
Channel: Support Portal
Browsing all 1298 articles
Browse latest View live

Re : Use DFS as Software Repository

Hi jclyburnThanks for escalating this and my apologies for the inconvenience.Let me quickly request the team to take care of this and assist you today.Regards, ----- R. Romanus Prabhu Technical Account...

View Article


Re : Software Deployment Configuration settings Reboot Policy: Allow User to...

Hi DavidThanks for the update.Once you got it resolved you can update the status in this post.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution Direct...

View Article


Re : Failed - No Data Available but the software is installed correctly

Hi stefano.tainoI appreciate you post on Software Deployment.Let me quickly have Desktop Central Agent side logs for couple of client computers.  so that i can check and find the possible cause for...

View Article

Re : Deployed configurations not updated with newly added members in AD group

Hi Tony Thanks for the update.Desktop Central supports the automatic deployment of the configurations to the following groups when a new target is added to them.  The Groups are given belowAD GroupsOUs...

View Article

Re : Deployed configurations not updated with newly added members in AD group

Hi Romanus and thanks for the reply. We cannot see the application on the client side so it seems that we need to upload the log files. Which log files do you need?Regards,Tony L

View Article


Re : Deployed configurations not updated with newly added members in AD group

Hi TonyThanks for the post.I need the Desktop Central Agent side logs (you can zip the <DesktopCentral_Agent\logs> folder and mail to support) along with the screen shot of the configuration...

View Article

Re : Office 2010 Deployment - This update package could not be opened

Unfortunately, I experience the same behavior with the full admin file path included as provided in your post.

View Article

Re : Office 2010 Deployment - This update package could not be opened

Hi dstroughThanks for the update.Please contact support for a online web session to check this and assist you further.Regards, ----- R. Romanus Prabhu Technical Account Manager Desktop Management...

View Article


Uninstallation of default games in XP/7

Is there any option in Desktop Central to Uninstall default games from Windows XP / 7 systems?   Regards Jobin Jose  

View Article


Re : Deployed configurations not updated with newly added members in AD group

Hi Romanus, sorry for the late response, but the logfiles and screenshots have now been emailed to you.  Regards, Tony L

View Article

Re : Uninstallation of default games in XP/7

Hi Jobin JoseThanks for the request.Desktop Central doesn't support this as a out of the box configuration.  However, MS forums and blogs suggests (i just searched and found) to follow some registry...

View Article

Re : Deployed configurations not updated with newly added members in AD group

No worries Tony.Let me check the logs and update you accordingly.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution Direct Support : +1 408 916 9886 Toll...

View Article

Re : Deployed configurations not updated with newly added members in AD group

I think we are having the same issue,  when new users are added to a Active Directory group they don't show up as targets until I modify the configuration and hit deploy again. StevenE

View Article


Re : Is there anyway to customise this message?

I have the same issue.  Has there been any progress on this?   I also need Desktop Central to NOT install the patches UNLESS the user Selects Install.   Is there a way to do this.   Mike

View Article

Re : Is there anyway to customise this message?

Hi MikeI appreciate your post. Let me forward your requirement to the development team.  Regarding the belowI also need Desktop Central to NOT install the patches UNLESS the user Selects Install.   Is...

View Article


Re : Deployed configurations not updated with newly added members in AD group

Hi StevenEYou can post the status once the support team is done with online sessions to assist you.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution...

View Article

Re : Is there anyway to customise this message?

 Romanus,Thanks.  Most of our workstations are not AD joined so being able to customize and run tasks based on the remote office is important to use.  We have 250+ locations and cannot deploy a...

View Article


Re : Is there anyway to customise this message?

Hi MikeJust a quick update upon seeing your post.If Wake on LAN can assist you resolving your problem, may be i can give you some good news.  Desktop Central would be enabling the support for Remote...

View Article

Re : Is there anyway to customise this message?

Romanus,We would be interested.  The WOL would have to be enabled through the agent (on a C that was powered up and on-line) and broadcast from the Agent over the local network at the Remote office....

View Article

Internet Explorer 9 install

I know IE11 is out but i have some PCs out there that still have IE8 and i would like to push out IE9.  How can i roll this out.  When look at Software deployment and under templates it only shows...

View Article
Browsing all 1298 articles
Browse latest View live