Hi Stefan,
Thanks for your post.
What error you are getting when you try to download the file?
Please perform the below actions and check the results,
1.Go to Software Deployment tab > Proxy Settings (Left pane) > DesktopCentral Server > Test Connectivity.
Ensure all the domains are validated successfully.
2.Then try to recreate the IE template.
Software Deployment > Templates > Search for 'Prerequisite Updates for Internet Explorer 11 for Windows 7 64 Bit' > Create Package.
If it fails, share me the error screenshot along with server logs, to analyze the case further.
Instructions to send Desktop Central Server Logs:
<Installed_Directory>\DesktopCentral_Server\Logs
Compress the Logs folder and upload it to the link below,
http://bonitas2.zohocorp.com
Regards,
_______
Roobhan Karthik
Associate Technical Consultant
Desktop and Mobile Device Management Solution
DirectSupport:+1 408 916 9886
Toll Free : +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 632 268 (AUS)
Thanks for your post.
What error you are getting when you try to download the file?
Please perform the below actions and check the results,
1.Go to Software Deployment tab > Proxy Settings (Left pane) > DesktopCentral Server > Test Connectivity.
Ensure all the domains are validated successfully.
2.Then try to recreate the IE template.
Software Deployment > Templates > Search for 'Prerequisite Updates for Internet Explorer 11 for Windows 7 64 Bit' > Create Package.
If it fails, share me the error screenshot along with server logs, to analyze the case further.
Instructions to send Desktop Central Server Logs:
<Installed_Directory>\DesktopCentral_Server\Logs
Compress the Logs folder and upload it to the link below,
http://bonitas2.zohocorp.com
Regards,
_______
Roobhan Karthik
Associate Technical Consultant
Desktop and Mobile Device Management Solution
DirectSupport:+1 408 916 9886
Toll Free : +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 632 268 (AUS)
[ Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management ]
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