Has anyone else seen horribly slow software deployments on DC Build 92038?
We previously pushed 100s of MB of software in 20 minutes or so on our ISP grade internet and Gb inside networks. On hotfix build 92038, software copies at around 1KB per second which is atrocious and...
View ArticleSoftware Deployment is stuck on "In Progress" status for several hours
Hello,I've reached out to Desktop Central's support team about this issue several times already, but they can't seem to find a solution for my issue. I am using Desktop Central 9 build #92035, I've...
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Re : Has anyone else seen horribly slow software deployments on DC Build 92038?
Hi Michael Stewart, Appreciate your forum request. I understand that the software deployment takes more time to copy the files to the client machine though it has fast internet connection. Hence,...
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Re : Software Deployment is stuck on "In Progress" status for several hours
Hi Dave,Appreciate your forum post.As I see you have already raised a support ticket for the same issue and we are working on it to find the root cause of the issue, I would request you to wait for...
View ArticleRe : Has anyone else seen horribly slow software deployments on DC Build 92038?
Ticket was created 24 hours ago, logs were uploaded more than 15 hours ago, and the ball is in your court. This is an urgent issue, and I suspect it's the same as the various new complaints from other...
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Re : Has anyone else seen horribly slow software deployments on DC Build 92038?
Hi Michael, I do understand your concern. However, Certain cases have to be reproduced in the test lab and then find the root cause. So I need some time to analyze the case and update you the status....
View ArticleCannot delete software package
During the short time where the Pro version was allowed to have the self-service portal, I had added some packages to the portal for easier software installation. Now I am running 92029 Pro and I don't...
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Re : Cannot delete software package
Hi Bill Zielinski,Appreciate your forum request. I have to analyze this case from the server logs. So please drop an email to support "desktopcentral-support@manageengine.com" providing the server logs...
View ArticleSoftware Deployment - Preload Package; error saving the config
Hello,I just wanted to test Software Deployment with pre-loading the package. This would be useful for roaming users with slow internet/VPN connection.So I copied an existing (and functioning)...
View ArticleTemplate fails to download: IE11 Prerequesites
The Template for IE11 Prerequesites (x64) fails to load the following file:http://patchdb.manageengine.com/dccrs/updates/ie11_win7_64.vbsCould you please upload the file again and update the Software...
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Re : Software Deployment - Preload Package; error saving the config
Hello Stefan,Greetings.I'll test this case in test bed and update you the status at the earliest.Looking forward to assist you,-----Dinesh Babu JSr.Technical ConsultantDesktop and Mobile Device...
View ArticleRe : Template fails to download: IE11 Prerequesites
Hi Stefan, Thanks for your post. What error you are getting when you try to download the file? Please perform the below actions and check the results,1.Go to Software Deployment tab > Proxy Settings...
View ArticleRe : Template fails to download: IE11 Prerequesites
Hi Roobhan,thanks for your reply.The Connection checks were successful, I also have no problems downloading patches or software packages.This package is the only one, so I believe the problem is on...
View ArticleRe : Template fails to download: IE11 Prerequesites
Hi Stefan, Thanks for the update and for your additional efforts. Yes, please check the firewall settings and re-create the package. Hope it will work fine. Please feel free to contact us for any...
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Re : Software Deployment - Preload Package; error saving the config
Hello Stefan,I've tried my best to localize this issue, but no luck. Could you contact the Desktop Central support with screen shots to explain this issue?.Support contact :...
View ArticleRe : Software Deployment - Preload Package; error saving the config
Hello Dinesh,thank you for your reply and you efforts.I will create a support case with further information.Kind RegardsStefan
View ArticleMove Desktop Central Edition 9.1.0 to New Windows 8.1/7
Dear Support,I have to move running Server of Desktop Central Edition 9.1.0 to Windows 8.1. Remember the default Database is 'PostgreSQL' which is also installed on the same Machine.Please guide me how...
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Re : Move Desktop Central Edition 9.1.0 to New Windows 8.1/7
Hi Kamresh,Thank you for raising the post. As per my understanding, you want to migrate your existing Desktop Central Server from one to another i.e running Windows 8.1/7.Refer below Server migration...
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How to disable "New software is Available" notification?
I need to sometimes use "Allow User to interact with the installation/uninstallation Windows setting" when deploying software to computers. Everytime I use that setting I get this shown to user before...
View ArticleOffice 2013 Repair Script Needed
Hi, we have installed Office 2013 on around 250 machines, however it has left Office 2010 installed. I have run the script to uninstall Office 2010 but when trying to run Word 2013 I get:"We're sorry,...
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