Hi Dave,
Appreciate your forum post.
As I see you have already raised a support ticket for the same issue and we are working on it to find the root cause of the issue, I would request you to wait for some more time so we can update you on email.
This issue can not be just assumed or given a solution as we need to check and find the root cause of the issue.
We will update you on email for the ticket created.
Apologies for the problem.
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
[ Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management ]
Appreciate your forum post.
As I see you have already raised a support ticket for the same issue and we are working on it to find the root cause of the issue, I would request you to wait for some more time so we can update you on email.
This issue can not be just assumed or given a solution as we need to check and find the root cause of the issue.
We will update you on email for the ticket created.
Apologies for the problem.
Looking forward to assist you.
Regards,
-----
Naveen
Technical ConsultantDesktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
[ Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management ]
**'New ticket' for 'new request' would help us to serve you better.
