Quantcast
Channel: Support Portal
Browsing all 1298 articles
Browse latest View live

Re : No default to 'Define Target'

Thanks for the update, We've had another occurrence of this and we have some ideas that may assist us in preventing this in the future;- Admin Alerts E-mail alert when an configuration is deployed to...

View Article


Image may be NSFW.
Clik here to view.

Re : No default to 'Define Target'

Hi Stephen, Thank you for sharing your feedback. Let me check on current possibility on points raised and get back to you. Regards, ----- Jai Kishan Sr. Technical Consultant  Desktop and Mobile Device...

View Article


Question about deployment policies

There is this setting in deployment policies: Download Patches/Software during subsequent Refresh Cycle How this should work? When I configure this with software deployment it it never downloads...

View Article

Image may be NSFW.
Clik here to view.

Re : No default to 'Define Target'

Hi Stephen, Please find my answers inline below : Admin Alerts E-mail alert when an configuration is deployed to more than 1 device ## We already have mail alert functionality once the task in...

View Article

Image may be NSFW.
Clik here to view.

Re : Question about deployment policies

Hi kepademus, Thank you for raising the post. As per the workflow, once you create any deployment policy with "Download Patch/Software during subsequent refresh cycle" and deploy that with any...

View Article


Is it possible: One Deployment for Office Suite and Office 365?

Hello, our company will be using Office 2016 in two ways of licensing: 25Users will get Office 2016 Suite and 25 users will get an Office 365 Account incl. right for desktop app use. So now I am...

View Article

Re : No default to 'Define Target'

Have Define Target default to blank and not anything else, also when selecting a Domain and Office still leave the text field blank.          ## We are working on this enhancement. It will be improved...

View Article

Re : "Software Uninstall Successfully" hangs

I was curious if this was resolved as I am having the same issue. I also put in a ticket as well, #10476

View Article


Re : Is it possible: One Deployment for Office Suite and Office 365?

Hello Roland, Greetings from Desktop Central. Before Office 2016, there was a Agent available for download to sync the Office offline docs to cloud. Hence, you can install the standalone version of...

View Article


Re : "Software Uninstall Successfully" hangs

Hello Joel,  Greetings. You uploaded the logs for analysis. One of our support tech will get in touch with you. ------J Dinesh BabuSr. Technical ConsultantWindows Desktop & Device Management...

View Article

Slow response when deploying software

Once I have updated Desktop Central to the latest Build, do I have to do anything with the client machines?When I ran the Scan Systems option under Patch Management, it found the client was out of date...

View Article

Re : Slow response when deploying software

Hi ChristopherD, Thank you for contacting support. If you are using Deploy Immediately there is no need to restart client machine and restarting the client machine might even delay the process as it...

View Article

Package deploy issue.

I created a software deploy package to install a simple .exe application.  The deploy did complete successfully but the configuration status still says "ready to execute".  I verified the program was...

View Article


Re : Package deploy issue.

Did you reboot the target client? Maybe this specific setup needs a reboot to submit the correct "exit status" for the install (0 / success)..?

View Article

Re : Package deploy issue.

I rebooted and checked this morning and now it says "the wait operation timed out".  DC thinks the package was not installed but I am 100% sure DC pushed and installed it.

View Article


Re : Package deploy issue.

here is the log file for the push from client computer. Log open time: 2015-10-26 12:01:56:859[ 2015-10-26 12:01:56:859 ] [ 4436 ] [INFO] @@@@@@@@ Inside ProcessInstallSoftwareConfig Method @@@@@@@@ [...

View Article

Re : Package deploy issue.

It's possible that this software doesn't return a completion code or errorlevel (=0) after it installs, which I believe MEDC needs to determine it was successfully installed.  You could try running it...

View Article


Image may be NSFW.
Clik here to view.

Re : Package deploy issue.

Hi Mike, Thank you for raising the post. As mentioned others member it is due to return code value from Windows native for this package is different from usual 0. By default, Desktop Central takes 0 as...

View Article

Re : "Software Uninstall Successfully" hangs

Are there any experiences or news about uninstalling software this way? I am currently checking old versions across the company or unwanted software. I wanted to easily uninstall old software on some...

View Article

Re : "Software Uninstall Successfully" hangs

Hello Roland, Greetings. We had some issues to initiate the uninstall through the Delete Icon available in the Inventory Module. Could you contact the Desktop Central technical support at...

View Article
Browsing all 1298 articles
Browse latest View live