Re : Adobe illustrator 9 error message
Hi JohnLS12, Greetings from Desktop Central! Please be informed that this forum post is only for Desktop Central related product. This issue seems to be with an application Adobe illustrator 9. I...
View ArticleRe : Adobe illustrator 9 error message
I think your next best shot at trying to solve this would be to uninstall, then re-install (not using the change feature). If you cant find the CD's, try to see if you can download a trial version from...
View ArticleDesktopCentral Remote office is not working.
Hey, Yesterday I deployed a new configuration. Most of the computers received the new software except computers who are connected to a specific remote office. under Admin - scope of management -...
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Deploying a windows Hot Fix
I am trying to deploy a windows hot fix and running into some errors. Was hoping you might be able to tell me where i am going wrong. hot fix is KB973148 I downloaded and extracted the hot fix into a...
View ArticleRe : Deploying a windows Hot Fix
Hi Sean Thank you for your post Please provide me with the logs from Server and agent logs from the client machine for analysis. Server log: <Install_Dir>\DesktopCentral_Server\logs(compress the...
View ArticleNo default to 'Define Target'
Can we have the 'Define Target' field default to say 'select' and not an existing target as it's caused a couple of issues here with things being deployed to the incorrect location because it wasn't...
View ArticleRe : No default to 'Define Target'
Hi Stephen, Thank you for raising the request in this post. As of now, we cannot set the Define Target to 'select' as default. However, we are already coming up with New approach to our Define Target...
View ArticleFailed to extract archived files : CS6MAsterCollection_Install.pkg.zip when...
Received the above error when trying to deploy Adobe CS6 to mac computers. I already customized the CS6 and make it a zip file but somehow cannot extract when deploying. Any suggestions?
View ArticleDeploy root certificates to Firefox?
I have internal root CA's that I currently push to my Windows domain via GPO. This works for IE and Chrome, but not Firefox. Is there a way I can deploy a certificate to Firefox installations?
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Re : Failed to extract archived files : CS6MAsterCollection_Install.pkg.zip...
Hi Mamerto Jr Cruz Thank you for raising the post. As per error, it seems package extraction failure case. Reported error can be investigated by going through relevant logs. I would suggest to contact...
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Re : Deploy root SSL certificates?
Hi Max, Thank you for raising the request. Let me consult with our team on this requirement and get back to you. Appreciate your patience. Regards, ----- Jai Kishan Sr. Technical Consultant Desktop...
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Re : Deploy root SSL certificates?
Hi Max, We checked the feasibility of pushing root SSL certificate for Firefox but found it cannot be done. Firefox maintains a trusted root certificate repository of its own which is completely...
View ArticleWord found unreadable content - message appears for every single word document
A user in our business has reported that every word doc he has gives the same error when he tries to open, some docs are over 4 years old, some are only a week old. The error happens wether he double...
View ArticleSupported OS for Desktop Central Server and Distribution Server
Hi. My company just purchased Desktop Central MSP Edition and I'm trying to get it set up. Looked at the system requirements here: https://www.manageengine.com/desktop-management-msp/help/index.html...
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Re : Supported OS for Desktop Central Server and Distribution Server
Hi Jason, Appreciate your forum Post. Yes, the product can be installed on 2012 server and in R2 edition as well.. It supported on both Desktop Central MSP and Enterprise Edition. The Distribution...
View ArticleConfiguration question
Hi, I have a Configuration for all clients to deploy a software package. My question is if this package has been deployed to a device and that device is then wiped, when will DC check that device again...
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Re : Configuration question
Hi Stephen Fowles, Thank you for contacting support. The deployed configuration details will be present in the registry of the client machine and configurations will be deployed based on this...
View ArticleRe : Supported OS for Desktop Central Server and Distribution Server
Thanks for the help Naveen
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LogMeIn via Desktop Central
Hello there. I started making a package to remove LogMeIn. The package was rolled out via a GPO for some years ago. I try to create a script via Desktop Central that makes the Uninstall process go...
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