Quantcast
Channel: Support Portal
Browsing all 1298 articles
Browse latest View live

Cannot use "msg.exe" (Error:

I have setup a sw package for office and I need the user to call me after the setup finishes.The setup works fine.Then I added a post-deployment activity "Run script".Content of the Batch...

View Article


Re : Cannot use "msg.exe" (Error:

So as described above these two ways failed:Install SW & Run batch script as post-deployment command=> Install is fine, post-deployment failsRun command on computer=> Command failsThe last...

View Article


Re : How to perform Reboots after SW Deployment

I would like the answer to this also. Your pictures make it clear that the computers should reboot if force reboot is selected and "skip reboot" is not selected.Please remove the "Answered" tag from...

View Article

Image may be NSFW.
Clik here to view.

Re : Managing Google Chrome

Hi Stephen Fowles, Appreciate your post in our forums. The prohibited software has the ability to uninstall the application from the client machines no matter who installed it hence it should remove...

View Article

Image may be NSFW.
Clik here to view.

Re : Cannot use "msg.exe" (Error:

Hello Stefan,Greetings.By default, Desktop Central do not allow the user prompts with the Software Deployment module and this is the reason why you are getting the failure message in the deployment...

View Article


Image may be NSFW.
Clik here to view.

Re : How to perform Reboots after SW Deployment

Hi Stefan,Thanks for your response with screenshot,In the recent build before 92119 we have changed the Force Reboot process based on customer requirements. So The Force Reboot policy would work as...

View Article

Image may be NSFW.
Clik here to view.

Uninstall from software doesn't work

We're trying to uninstall Flash Player from the Inventory > Software > we select the radio dial next to Adobe Flash player we select uninstall we get the prompt with the uninstall switch select...

View Article

Re : Uninstall from software doesn't work

Hello,Greetings.The reason for Uninstall Initiated should be due incorrect uninstall command. Usually, pre-filled one do not work for software installed from the .exe package. Hence you will need to...

View Article


MSI Software Deployment

When i launch my MSI standalone, the package does its thing and then exits (0)When i launch my MSI via Software Deployment, using MSI, Desktop Central executes it and reports back a status successful...

View Article


Re : Invalid command line argument when deploying custom msi

i have the same issue here. what is the solution ?

View Article

Only Allowing the Self Service Portal Shortcut to Certain Users

Hi,I would like to start using the self service portal for some of the machines that we manage, but I only want the shortcut to show up on certain users machines. We have remote sites that we manage...

View Article

Image may be NSFW.
Clik here to view.

Re : Only Allowing the Self Service Portal Shortcut to Certain Users

Hi Josh, Greetings from ManageEngine Desktop Central.Yes, you can create SSP shortcut for specific users using our Shortcut configuration. Go to Configurations tab > Add Configuration >...

View Article

Map a drive

Can someone please point me to some documentation on how to create packages with desktop central? I am new to the program, and I am trying to create a simple drive mapping, but can't seem to figure it...

View Article


Re : MSI Software Deployment

Hello Dave,Greetings.The deployment status Remarks or Status is based on the exit codes return by package at the end of installation. Could you deploy the MSI package to users and update me the...

View Article

Image may be NSFW.
Clik here to view.

Re : Map a drive

Hi Darren, Appreciate your post in our forums. Upon reading your requirement, it seems that you are mainly looking for an option to configure drive mapping. You can easily achieve it via configurations...

View Article


Re : How to perform Reboots after SW Deployment

Hi Leo,When you select Skip reboot, if the machine does not require reboot. then the machines which does not require "Reboot" will be skipped. This is the problem:I DID NOT SELECT this option. Please...

View Article

Re : Cannot use "msg.exe" (Error:

Hi Dinesh,I have tried again with activated: "Allow users to interact with installation window"=> I see the CMD opening but it displays an error "The command "C:\Windows\System32\msg.exe" was not...

View Article


Image may be NSFW.
Clik here to view.

Re : How to perform Reboots after SW Deployment

Hi,RebootPolicy in Build 10.0.3 looks like this now:I had opposite Problem in the past. Did not want to reboot and checked "Do not Reboot/Shutdown" but to my surprise many machines rebooted anyway and...

View Article

Image may be NSFW.
Clik here to view.

Re : How to perform Reboots after SW Deployment

Hi Stefan,Thanks for your update.Then kindly request you to send me the agent logs from the machine which did not reboot[though it is selected for "Force Reboot"] along with the Patch Configuration...

View Article

Re : Cannot use "msg.exe" (Error:

Hello Stefan,This case needs to be analyzed with Agent logs. Could you contact the Desktop Central support with Agent logs?.For steps to upload the Agent logs :...

View Article
Browsing all 1298 articles
Browse latest View live